Key guarantees for secure tenants

What to expect when you’re a secure tenant as part of the estate renewal process.

Guarantee 5

The council will provide you with help to enable your move, with additional support offered to you if you have special needs or a disability.

Subject to individual circumstances this additional support could include:

  • Assessing the suitability of a new home prior to making an offer
  • Pay for re-routing of post for up to 12 months after you move
  • Packing and unpacking services at the time of the move
  • Help in claiming Housing and Council Tax benefits at the new address
  • Liaising with other agencies such as social services
  • Special support for vulnerable persons

The council will work with tenants on the best way to provide this support and what other support may be required. The council will carry out a medical assessment to determine what aids and adaptation you would require. Where this medical assessment shows that you will need aids and adaptations to your new home, then they will be built in and paid for by Homes for Lambeth. This will not come out of your home loss payment. Unless they are a dependent child, they will not be considered as part of your household.

The council defines vulnerability as those whose ability to live independently is at risk due to an array of circumstances and needs. This includes residents who require additional care and support services both in general needs and specialist housing, regardless of age. Vulnerability is not necessarily permanent; people’s needs change over time. The Key Guarantees embed within them commitments to ensure that those with disabilities and special needs are given the extra help that they require enabling them to move home. In progressing estate regeneration projects, the Housing Regeneration team will abide by the council’s approach to equalities, which are embedded in the Lambeth Borough Plan. The Housing Regeneration Team will ensure that housing needs assessments will be carried out for all affected households and the council’s equalities duties will be embedded in all decision making throughout an estate regeneration project. Equality Impacts Assessments will be assessed at key stages.