App and chatbot

Find out more about apps and chatbot

Your requests

•    Do you have an app? 
•    when was it launched? 
•    how many people have downloaded the app since its launch? 
•    how many reports have come through the app since its launch?

2: 
•    do you have a Chatbot? 
•    is it internal for staff or external for customers? 
•    which supplier did you go with or was it built in-house? 
•    when was it released to the public? 
•    how many conversations have taken place since launch?

Our response

 

No However, we do link to Civica's Modern.gov app. This allows the downloading, viewing, and annotating of meeting papers from organisations that use the Modern.gov decision management system for democratic, governance and transparency needs.

When was it launched?

Not Applicable We have been linking to Civica's Modern.gov app since January 2017..

How many people have downloaded the app since its launch?

Not Applicable; This app belongs to Civica and we do not have details on how many people have downloaded it since its launch.

How many reports have come through the app since its launch?

Not Applicable We do not receive reports via the Modern.gov app

Do you have a Chatbot?

Yes

Is it internal for staff or external for customers?

Customers

Which supplier did you go with or was it built in-house?

Barbour Logic

When was it released to the public?

September 2021

How many conversations have taken place since launch?

4914 - to end of October 2021