Our repair responsibility
As the freeholder, we must repair and maintain:
- the structural parts of your flat
- communal areas and the structure of the building, including the renewal of any services provided there.
In your flat, this will cover:
- the window frames
- concrete floors
- structural walls
- pipework, wires and cables that run through your flat to other parts of the building
- heating and hot water systems fed from communal boiler systems.
In your building, this will cover:
- shared staircases, corridors and balconies
- door-entry systems
- lifts
- the roof space
- roofs
- main timbers and joists
- concrete floors
- foundations
- window frames (shared and individual)
- outside walls or dividing walls
- shared wiring, cabling and pipework
- communal heating systems.
Under the lease, you must pay a share of our expenses in repairing, maintaining and renewing these items.
Properties on estates
If your property is on an estate, we are responsible for repairing, renewing, maintaining, replacing and providing services to:
- roads
- pathways
- shared landscaped areas
- play areas on the estate.
We are also responsible for the:
- underground cables
- wires
- pipes that supply gas, electricity and water to the estate.
Under the lease, you must pay a share of our expenses in repairing, renewing, replacing and maintaining these areas.