9. Useful websites and further information

Details of local Advice Agencies who provide welfare law advice

Information on local advice agencies is available from Adviceguide.

Local advice agencies include

• Brixton Advice Centre
• Centre 70
• Citizens Advice Merton and Lambeth
• Independent Living and Carer's Partnership
• Latin American Disabled People's Project

Directory of community resources and for older people aged 55 from Age UK

Useful national websites

• Adviceguide
• Age UK
• Carers UK
• Claim Universal Credit
• Gov.uk
• Money advice service
• Turn2Us
• Universal Credit information
• Working Families( for advice on benefits for all families including help with child care costs)

• Citizens Advice

  Citizens Advice Merton and Lambeth offer a free advice service.

  Citizens Advice Merton and Lambeth can offer information and advice about:

• Benefits
• Debt and money
• Work
• Housing
• Goods and services
  You can talk to advisers over the phone, using web chat or by email. They will help you work out what you need to do next in your particular circumstances and this may result in:
• You being directed to another service
• Information being explained to you
• An appointment being made for further advice or casework with a member of the Lambeth Advice Network or another agency or service
  Find out more about Citizens Advice Merton and Lambeth

• Every Pound Counts

  ‘Every Pound Counts’ is a benefit advice service for Lambeth residents who have a serious long term health condition or disability.

  The service offers:

• Advice about benefit entitlements and how to access them
• Specialist casework support and representation 
• The service does not usually offer form filling but will identify another service who can assist.
  The service is for residents who may find it difficult to use mainstream advice services. For information on mainstream services please visit advice agencies in Lambeth
  The service can provide advice to professionals and agencies working with vulnerable Lambeth Residents as well as to residents themselves.
  Every Pound Counts
  
  Advice line opening times
  Tuesday and Thursdays
  1pm - 4pm
  
  Telephone: 020 7926 5555
  Email: everypoundcounts@lambeth.gov.uk
  Examples of health conditions where residents may have difficulties using mainstream advice could include:
• Serious long term mental health conditions, for example, depression, schizophrenia,
• Serious physical ill health for example, multiple sclerosis
• Social and communication disorder, for example, Asperger's syndrome, autism
• Learning difficulties, for example, down syndrome
• Cognitive impairment, for example, brain injury, stroke
• Sensory impairment
• Caring for a child with significant long term ill health or developmental condition.

• Referrals

  Referrals can be made by:

• Person needing advice
• Carers - if you, or the person you care for has a serious long term health condition or disability, and are unable to access mainstream services. 
• Social care
• Health
• Housing services
• Organisations supporting vulnerable Lambeth residents
  Every Pound Counts referral form
  Every Pound Counts consent form
  We accept referrals but we may not be able to assist everyone referred to our service. We prioritise those with the most urgent advice needs.
  See our benefits advice guide for information and more places to find advice on the benefits you qualify for, and how to access them.
• Find out more about the councils privacy notice and Every Pound Counts privacy notice